Privacy Policy

Last updated: August 04, 2026

Phounder ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you shop at phounder.store, how we use it, and your choices.

Information We Collect

  • Order information: name, email, phone, shipping address, billing details, and order contents
  • Payment information: processed by our payment providers; we do not store full card numbers on our servers
  • Device and usage data: IP address, browser type, pages viewed, and referring URLs for analytics and security
  • Communications: messages you send to our support team

How We Use Information

  • Fulfill and ship orders, process payments, and send order updates
  • Provide customer support and respond to inquiries
  • Improve our website, products, and shopping experience
  • Detect fraud and protect account security
  • Send marketing emails only if you opt in (you may unsubscribe anytime)

Sharing of Information

We share data only with service providers who help us operate the store (payment processors, shipping carriers, email delivery, analytics). We do not sell your personal information. We may disclose information if required by law or to protect our rights and customers.

Cookies

We use essential cookies for cart functionality and optional analytics cookies to understand site traffic. You can control cookies through your browser settings.

Data Retention

Order records are retained as needed for accounting, tax, warranty, and legal obligations. Support correspondence is kept as long as needed to resolve issues and improve service.

Security

We use industry-standard safeguards including encrypted checkout connections (HTTPS). No method of transmission over the internet is 100% secure; please use a strong unique password if you create an account.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data, or to opt out of certain processing. Contact us at info@phounder.store to make a request. California residents may have additional rights under the CCPA.

Children

Our store is not directed to children under 13. We do not knowingly collect personal information from children.

Changes

We may update this policy periodically. The "Last updated" date at the top will change when we do. Continued use of the site after changes constitutes acceptance.

Contact

Phounder
SOLE MBR 3861 Coral Crest Way
San Diego, CA 92173
info@phounder.store · +1 (619) 427-7700