Shipping Policy

Last updated: August 04, 2026

Phounder ships phone cases, wallet cases, stands, mounts, and related accessories to addresses within the United States only.

Free Shipping

Standard shipping is free on every order with no minimum purchase. There are no shipping fees at checkout for eligible US destinations.

Processing Time

Orders are typically processed and handed to the carrier within 1–2 business days (Monday–Friday, excluding federal holidays). You will receive a shipment confirmation email with tracking once your order leaves our facility.

Delivery Estimates

• Standard delivery: 3–7 business days after shipment for most contiguous US addresses
• Alaska, Hawaii, and remote ZIP codes may require additional transit time

Delivery dates are estimates, not guarantees. Carrier delays due to weather, peak seasons, or local conditions are outside our control.

Order Tracking

Tracking information is emailed when your package ships. You can also contact us at info@phounder.store with your order number for status updates.

Shipping Restrictions

We currently ship only within the United States. We cannot fulfill international orders at this time. PO Boxes are accepted where the carrier allows.

Damaged or Lost Packages

If your package arrives damaged, photograph the packaging and product and email us within 7 days of delivery. For packages marked delivered but not received, contact us within 14 days so we can open a carrier investigation.

Contact

Phounder
SOLE MBR 3861 Coral Crest Way
San Diego, CA 92173
info@phounder.store · +1 (619) 427-7700